Blacklist of Online Casinos

Rogue, blacklisted, not recommended, no matter how you say it, those words are shouting out “player beware.”

Important

Rogue CasinoThese designations are not given lightly. We’re talking about casinos, businesses that revolve around money in and money out. A disgruntled player who lost or misused a bonus is one thing. Consistent allegations of slow pays, no pays, and fixed gaming need to be taken seriously.

How Online Casinos Have Taken Advantage Of Unsuspecting Players

Unfortunately, internet casino providers have an additional veil of privacy that you won’t find with brick and mortar casinos. They can post anything they want on their websites, and it’s the rare customer that’s going to go behind the scenes to see what holds up.

False Licensing

All gambling sites should prominently post accurate information regarding their official licensing and regulating authority. This is for purposes of fair gaming as well as an overseeing agency that handles player complaints if they’re not handled appropriately by the operator. Just this year, the Malta Gaming Authority had to issue a statement disavowing any relationship with some websites that advertised Malta Licensing when they had none.

Software Piracy

Using unlicensed copies of games from prominent and licensed software developers. Case in point, in 2016, AffPower Casinos were found to be providing knock-offs of NetEnt games like Gonzo’s Quest. This isn’t just an allegation. It was proven that the games looked like NetEnt versions but were hosted on an entirely different server. Legitimate NetEnt games are on gamesmodule.com.

No Payments for Jackpots

We’re going to get into a few notorious examples of this in the next section but, suffice it to say, that casinos that aren’t issuing legitimate payments owed are doing it across the board. You won’t just find one; you’ll find several accounts.

Slow Payments

This is the same basic scenario as in no payment where, if there’s one authentic instance of this, there are probably much more. Some casinos will pay up, but it could take months and usually some negotiation. Sites like The Pogg and Ask Gamblers provide a mediation forum where the casino can speak for itself and, hopefully, come up with a publicly posted resolution.

Bonus Manipulation

If you’re an online gambler at all, you’re probably shaking your head in agreement with this one. These crazy bonus structures are hard enough to figure out with reputable casinos. Factor in a shady one and you’ve got a recipe for disaster. Operators are changing stipulations or wording requirements in a vague way so they can manipulate them to avoid payouts. How about 50 or 60 times play through requirements?

Seriously?

With just a $50 bonus on a $50 deposit, you have to play $5,000 in slots before you can even think to cash anything out. Oh, that’s not all because some sites can get quite tricky with the games that don’t meet the rollover requirement. You could be playing your favorite slot and hit the jackpot and end up with nothing because that one particular slot game is excluded from meeting the rollover stipulation. From what we can tell, there are probably more issues regarding bonuses than anything else, even slow pays.

A Few Of The More Shocking Tales of Dishonest Online Casino Practices

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There are many accounts of struggles for payouts or sites taking months to mail out a check, but these two stories represent some pretty extreme cases.

The $383,000 Jackpot

This occurred in 2016 with a gentleman playing a $.50 denomination, maximum 125 pay line bet on The Glam Life slot game in the Betcoin.ag casino. The Glam Life is a Betsoft game, and Betsoft is responsible for its jackpot payouts.

During game play, this player ended up in the free spin phase, and the progressive jackpot of five yachts on a pay line appears in front of his eyes. Can you imagine the feeling? He’s looking at a $383,000 pay day.

What does he see when he looks down at the credits, though? $500. That’s a $382,950 difference!

The player wisely took screenshots of everything and kept all accounts of a ridiculous amount of back and forth with both Betcoin.ag as well as Betsoft.

He was first told that he was disqualified because the jackpot was awarded in the free spin phase. Strike one. Nowhere did the rules say that free spins affected the payout.

Then, he was told that he didn’t get paid because he didn’t be the maximum. Strike two.

After he had established his 125 per line wager, the next excuse was that he should have been playing dollars instead of fifty cents. Strike three. This was also disproven.

You’re anxious to hear what happened, aren’t you? Well, so are we. The matter was resolved in court, and a sealed agreement was established, so no one knows how much he was awarded, but other players have speculated that he probably had to settle for much less than the $383,000 legitimately owed.

Win A Jackpot And Wait Until 2046 To Receive It All

The Joyland Casino is the place, and the jackpot amount is $4.1 million dollars. How does that set the stage for you? It’s all cut and dry. Or is it?

Joyland Casino, in conjunction with Playtech Gaming, (similar set-up to Betsoft in the previous example) stated that they impose a $9,000/monthly cash out limit and refused to make any concessions to ensure that the lucky player was paid. At a rate of $9,000/month, all of the money wouldn’t have been awarded until the year 2046, and this all occurred back in 2008.

There are a few different accounts of the settlement online, but the most likely outcome is that this player settled for half of the payout, just over $2 million to receive it up front.

The icing on the cake, though, is that Joyland proudly displayed the big $4.1 jackpot award on its site just like it had paid it out in full.

What Rogue Casinos Usually Have In Common

There is a definite difference between a few disputes with customers over some payment issues or bonus stipulations and repeated and deliberate offenses.

Many of the owners, operators, software companies or affiliate providers that end up with prominent placement on blacklists tend to have the following similar traits.

Actions Affect Many Parties:
Meaning that if a casino isn’t paying their players, they’re probably not paying their affiliates either, or vice versa.

Owners of Multiple Sites Have Problems at Each Site:
If one ownership group has more than one online operation, you will most likely see all of them mentioned in the blacklists.

Indiscretions Get Covered Up with Name Changes:
We’ll use an example for this one. Affpower, an affiliate group, and Virtual Casino Group, owners of gambling services, have been called out for extreme bad business practices that even lean toward criminal, and they continue to add to their network while they remain behind the scenes. Virtual Casino Group even took three previously reputable casinos, Raging Bull, Grand Fortune, and Malibu Club, and turned them to blacklist status by taking them over in 2017 and slowing down payouts or stopping them all together. Players probably weren’t even aware of any ownership change until the problems starting occurring.

They Use Dirty Tricks to Cover Things Up or Retaliate:
After AffPower was called out on the NetEnt piracy, it then went after review sites by using backlinks to subvert Google rankings as well as redirecting visitors to different AffPower-owned casinos. Buffalo Partners, another affiliate program provider that has been called out on numerous issues like non-payment to partners, locking player accounts to avoid paying commission payments on their winnings, and various name changes, has also been tied to the hacking of WordPress websites and replacing pages with those of its casino partners.

They’re Unapologetic:
We don’t see accounts of public apologies to anyone who has been wronged by their actions. Instead, they seem to rebrand and do it all over again.

How To Avoid Dishonest Casinos Entirely

LegitimateWith so many choices, why take a chance? There are many casinos as well as sportsbooks and poker rooms that provide a good service and not only make it fair for players to win but actually, pay them when they do.

We get it, you can’t believe everything you read online, but you can look for, patterns of behavior. If you see different review sites list the same casino over and over again, why would you transfer your money over to them? You do need to disregard a one-off spewing from a poor loser, but multiple players all saying that they’ve waited for months to get paid should sound an alarm.

Here are a few other things to look for that will help you in your quest for a safe gambling site:

Licensing and Regulation

You should be able to click on the logo and open up a copy of the license.

The UK has strict rules regarding online gambling providers. If you live in the United Kingdom and you’re interested in a site that isn’t licensed by the UK Gambling Commission (even if they are licensed somewhere else), do not register. The UK may have liberal policies on gambling, but it also protects its citizen by ensuring that all gambling sites, whether locally based or offshore, go through their licensing division. The commission even posts lists of valid licensees for public review.

Ownership

Check out the other sites owned by the same person or company to make sure they’re not blacklisted. Chances are, if they burn players once, they’ll do it again.

Disclosed Software Providers

The use of multiple providers is even better.

Bonuses Explained Thoroughly

With rollovers that aren’t in the extreme levels of 50 times or more. You should also see a comprehensive list of games that are excluded from meeting the wagering requirement.

If it looks too good to be true, it is too good to be true. If you see something like “deposit $100 and we’ll give you $500 with no strings attached,” rest assured there are many.

Customer Service

If you don’t get a prompt response or the service level is lacking, it’s a poor reflection on the casino and could be a sign of things to come.

Terms and Conditions

Yes, they’re boring, and yes, they can be lengthy, but they could save you some frustration and some money in the end. Reputable operators provide detailed terms and conditions that outline everything. Take those terms and combine it with a good governing agency like the UK Gambling Commission, and you’re protecting yourself.

The best advice we can give is that you stick with the sites that have the best reviews and best player feedback. If there’s even doubt in your mind about the legitimacy of a casino, run!