These designations are not given lightly. We’re talking about casinos, businesses that revolve around money in and money out. A disgruntled player who lost or misused a bonus is one thing. Consistent allegations of slow pays, no pays, and fixed gaming need to be taken seriously.
How Online Casinos Have Taken Advantage Of Unsuspecting Players
Unfortunately, internet casino providers have an additional veil of privacy that you won’t find with brick and mortar casinos. They can post anything they want on their websites, and it’s the rare customer that’s going to go behind the scenes to see what holds up.
A Few Of The More Shocking Tales of Dishonest Online Casino Practices
There are many accounts of struggles for payouts or sites taking months to mail out a check, but these two stories represent some pretty extreme cases.
The $383,000 Jackpot
This occurred in 2016 with a gentleman playing a $.50 denomination, maximum 125 pay line bet on The Glam Life slot game in the Betcoin.ag casino. The Glam Life is a Betsoft game, and Betsoft is responsible for its jackpot payouts.
During game play, this player ended up in the free spin phase, and the progressive jackpot of five yachts on a pay line appears in front of his eyes. Can you imagine the feeling? He’s looking at a $383,000 pay day.
What does he see when he looks down at the credits, though? $500. That’s a $382,950 difference!
The player wisely took screenshots of everything and kept all accounts of a ridiculous amount of back and forth with both Betcoin.ag as well as Betsoft.
He was first told that he was disqualified because the jackpot was awarded in the free spin phase. Strike one. Nowhere did the rules say that free spins affected the payout.
Then, he was told that he didn’t get paid because he didn’t be the maximum. Strike two.
After he had established his 125 per line wager, the next excuse was that he should have been playing dollars instead of fifty cents. Strike three. This was also disproven.
You’re anxious to hear what happened, aren’t you? Well, so are we. The matter was resolved in court, and a sealed agreement was established, so no one knows how much he was awarded, but other players have speculated that he probably had to settle for much less than the $383,000 legitimately owed.
Win A Jackpot And Wait Until 2046 To Receive It All
The Joyland Casino is the place, and the jackpot amount is $4.1 million dollars. How does that set the stage for you? It’s all cut and dry. Or is it?
Joyland Casino, in conjunction with Playtech Gaming, (similar set-up to Betsoft in the previous example) stated that they impose a $9,000/monthly cash out limit and refused to make any concessions to ensure that the lucky player was paid. At a rate of $9,000/month, all of the money wouldn’t have been awarded until the year 2046, and this all occurred back in 2008.
There are a few different accounts of the settlement online, but the most likely outcome is that this player settled for half of the payout, just over $2 million to receive it up front.
The icing on the cake, though, is that Joyland proudly displayed the big $4.1 jackpot award on its site just like it had paid it out in full.
What Rogue Casinos Usually Have In Common
There is a definite difference between a few disputes with customers over some payment issues or bonus stipulations and repeated and deliberate offenses.
Many of the owners, operators, software companies or affiliate providers that end up with prominent placement on blacklists tend to have the following similar traits.
Actions Affect Many Parties:
Meaning that if a casino isn’t paying their players, they’re probably not paying their affiliates either, or vice versa.
Owners of Multiple Sites Have Problems at Each Site:
If one ownership group has more than one online operation, you will most likely see all of them mentioned in the blacklists.
Indiscretions Get Covered Up with Name Changes:
We’ll use an example for this one. Affpower, an affiliate group, and Virtual Casino Group, owners of gambling services, have been called out for extreme bad business practices that even lean toward criminal, and they continue to add to their network while they remain behind the scenes. Virtual Casino Group even took three previously reputable casinos, Raging Bull, Grand Fortune, and Malibu Club, and turned them to blacklist status by taking them over in 2017 and slowing down payouts or stopping them all together. Players probably weren’t even aware of any ownership change until the problems starting occurring.
They Use Dirty Tricks to Cover Things Up or Retaliate:
After AffPower was called out on the NetEnt piracy, it then went after review sites by using backlinks to subvert Google rankings as well as redirecting visitors to different AffPower-owned casinos. Buffalo Partners, another affiliate program provider that has been called out on numerous issues like non-payment to partners, locking player accounts to avoid paying commission payments on their winnings, and various name changes, has also been tied to the hacking of WordPress websites and replacing pages with those of its casino partners.
We don’t see accounts of public apologies to anyone who has been wronged by their actions. Instead, they seem to rebrand and do it all over again.
How To Avoid Dishonest Casinos Entirely
With so many choices, why take a chance? There are many casinos as well as sportsbooks and poker rooms that provide a good service and not only make it fair for players to win but actually, pay them when they do.
We get it, you can’t believe everything you read online, but you can look for, patterns of behavior. If you see different review sites list the same casino over and over again, why would you transfer your money over to them? You do need to disregard a one-off spewing from a poor loser, but multiple players all saying that they’ve waited for months to get paid should sound an alarm.
Here are a few other things to look for that will help you in your quest for a safe gambling site:
The best advice we can give is that you stick with the sites that have the best reviews and best player feedback. If there’s even doubt in your mind about the legitimacy of a casino, run!