BetOnline Casino

BetOnline is well known for its sportsbook, racebook, and poker room and for providing its services to US players. The casino, albeit small, exclusively features Betsoft slots and a live casino experience provided by Visionary iGaming. Weekly tournaments and live casino leaderboard challenges provide some additional money-making potential for table game players. Players may also appreciate the long list of deposit options.

BetOnline Logo

Rating: 3.0/5

Accepts U.S. Customers

Pros

  • Accepts US players.
  • Accepts Bitcoin.
  • Plenty of deposit and withdrawal options.
  • Solid reputation.

Cons

  • Only 14 mobile games.
  • Live casino not offered on mobile.
  • Ownership is unclear.
  • Lower quality user experience.

Introduction

When you take into consideration that BetOnline is first and foremost a sportsbook, it’s easier to understand why the casino is so small. And, believe us, it is small, especially by today’s standards. New iCasinos seem to be popping up every month trying to outdo the competition with more and more games and unique themes and twists on traditional gambling to stay ahead of the curve.

This casino, on the other hand, is simple and straightforward. The games are provided by Betsoft and not through a combination of software companies. You’ll find a lot of familiar titles as well as a live casino with multi-denomination tables.

It’s important to note that this casino can be reached at betonline.ag. You will pull up a variation of the service at betonline.com, but it only lists a handful of the games that are on the leading .ag site so don’t confuse the two or you’ll miss out on, not only gaming but the promotions and some other helpful information.

Deposits and Payouts

One of the best benefits that this casino offers are the many ways that its players can deposit. It’s a welcome departure as US-facing sites usually keep their options to a minimum with credit and debit cards that may or may not work, money transfers, and Bitcoin. Bitcoin is one of the easiest for Americans as there isn’t a location-based approval process.

Deposits

Fee-free deposits should be standard, but many US-servicing operators tend to tack on some pretty significant charges, just to move your own money into a betting account. Slots.lv does not impose any deposit fees. Be careful with credit card use, though. If your bank actually approves the transaction (which is about 50-50 at best), it may code it as a cash advance, so you’ll be charged a higher interest rate.

This casino does accept both US Dollars (USD) and Canadian Dollars (CAD). It would be helpful if e-wallets like Neteller were also available, but Bitcoin provides one of the best options, especially for US players with all of the hurdles they need to jump through to get an online account funded.

Bitcoin or Litecoin:
Minimum Deposit – $20
Maximum Deposit – $25,000
Fees – n/a
Turnaround time – up to 24 hours

Credit cards – Visa or Mastercard:
Minimum Deposit – $50
Maximum Deposit – $5,000
Fees – n/a
Turnaround time – immediate

Debit cards – Visa or Mastercard:
Minimum Deposit – $50
Maximum Deposit – $5,000
Fees – n/a
Turnaround time – immediate

Gift cards – Visa – only if authorized for international purchases (may need to contact customer service first):
Minimum Deposit – $50
Maximum Deposit – $5,000
Fees – n/a
Turnaround time – immediate

Visa via Person to Person:
Minimum Deposit – $100
Maximum Deposit – $600
Fees – n/a
Turnaround time – immediate

Person to Person:
Minimum Deposit – $100
Maximum Deposit – $600
Fees – fees reimbursed if deposit exceeds $300
Turnaround time – a few hours

Money Orders – for U.S. customers only; express shipped:
Minimum Deposit – $300
Maximum Deposit – $9,000
Fees – express shipping cost will be reimbursed
Turnaround time – up to 48 hours

Skrill – not available for Canadian residents:
Minimum Deposit – $10
Maximum Deposit – no maximum
Fees – n/a
Turnaround time – immediate

Neteller:
Minimum Deposit – $10
Maximum Deposit – no maximum
Fees – n/a
Turnaround time – immediate

Book to Book:
Minimum Deposit – $500
Maximum Deposit – no maximum
Fees – TBD
Turnaround time – within in a few hours

Bank Wire Transfer:
Minimum Deposit – $1,000
Maximum Deposit – no maximum
Fees – n/a
Turnaround time – 1-3 business days

Cashier’s Check:
Minimum Deposit – $1,500
Maximum Deposit – $24,900
Fees – shipping
Turnaround time and info – 2-4 business days using UPS, FedEx, DHL or any other next-day courier service

Payouts

Just as Bitcoin provides a no-approval way to move funds into a player’s account, it’s best for payouts as there are no accompanying charges associated with its use. $20 for e-wallets and $50 for checks is a hefty price to pay just to claim your winnings.

Bitcoin:
Minimum Withdrawal – $20
Maximum Withdrawal – $10,000
Fees – n/a
Turnaround time – up to 48 hours

Litecoin:
Minimum Withdrawal – $20
Maximum Withdrawal – $10,000
Fees – n/a
Turnaround time – up to 48 hours

Person to Person:
Minimum Withdrawal – $50
Maximum Withdrawal – $400
Fees – $26 to $101
Turnaround time – within five business days; one transaction allowed per week

Bank Wire Transfer:
Minimum Withdrawal – $500
Maximum Withdrawal – $24,900 (weekly)
Fees – n/a
Turnaround time – 7-14 business days

Cheque Express:
Minimum Withdrawal – $500
Maximum Withdrawal – $2,500
Fees – $50
Turnaround time – seven business days: must be cashed or deposited at bank

Skrill – not available for Canadians:
Minimum Withdrawal – $25
Maximum Withdrawal – $9,900 (weekly)
Fees – $20
Turnaround time – up to two days

Neteller:
Minimum Withdrawal – $25
Maximum Withdrawal – $9,900 (weekly)
Fees – $20
Turnaround time – up to two days

Casino Bonus Offers

Even if you’re up to speed on how bonuses and rollovers work, we still may throw you a curve ball here. This is one of those tricky little clauses that players may not be aware of unless they review the terms and conditions carefully.

The welcome bonus that’s offered is 100% match play on the first three deposits, and it comes with a 40 times rollover, which, number one is high but, number two, is just the starting point especially if you’re a Blackjack player. We’ll explain…

To start, that 40x wagering requirement applies to both the deposit and the bonus together, and not just the awarded amount. That’s fairly (probably not a good choice of words) standard with most iCasinos.

Here’s where it gets even more confusing though. Even if the bonus has been lost, players are still held accountable to meet the rollover.

Then, once the requirement is met, the player has to take their remaining account balance and play it through five more times.

As if that’s still not enough, Blackjack (or 21) players get the gift of having a 2 ½ times increase applied to the 40x rollover. So, if you’re looking at $100 with the “standard” 40 times play through needed or $4,000, Blackjack requires a 100 times rollover (40 x 2.5 = 100) or $10,000.

If that isn’t enough to scare you away, then read on, and we’ll get into the bonus programs offered. Some aren’t as frightening.

100% Three-Tier Welcome Bonus up to $1,000:
With just a $25 minimum deposit, new players can double their playing money but are looking at the 40 times rollover we just detailed. Live dealer, video poker, and most table games are exempt from meeting the bonus requirements. The 100% match can apply to the first three deposits made.

Live Casino Weekly Challenge:
This is a leaderboard competition based on Blackjack and Roulette with an $1,800 prize pool for the top three finishers. Every $10 wager equals one point earned.

$2,500 Blackjack Boss Tournament:
Every Thursday, $2,500 goes out to the top 10 finishers and the “lucky” last place contestant. Entrants need to play at least 50 hands ($1,000 in bets) of six-deck Multi-hand Blackjack. The player with the highest payout percentage receives $1,000 in cash, and the rest split the remaining $1,500 accordingly.

High Roller Bonus:
If you’re a player of action, a lot of action, you can claim some free 3D slot spins. A minimum of $75,000 in bets gets you ten spins at $2.00 each. Bet a million, get ten spins at $20 each. Hmmm, something just doesn’t seem right.

20% Casino Rebate:
The 2nd of each month is cash back day. If you’ve lost at least $100, you can email your request for 20% back in the form of a slots bonus with a 30 times rollover. The maximum award is $10,000.

Let’s Play Some Casino Games

Total Number of Casino Games: 159.

Mobile Casino: We will call it a mobile casino, but it is not the best representation of this casino’s service. The mobile service may be a lot better for sports betting but only offers 14 total slot, table, skill, and video poker games combined. 14.

Software: Betsoft and Visionary iGaming.

Slots

Number of Slots: 99.

Mobile Slots: six.

Types: 3-reel, 5-reel, and 3D slots.

It’s certainly not the biggest slots area we’ve seen, but for sports bettors looking to play while waiting for scores to come in, there are certainly enough different games to suffice. Slot players who enjoy the basic versions will be pleased as we’re noting a few titles that are just three reels, single line games requiring the smallest bet and the most uncomplicated slot play around.

Table Games

Number of Games: 22.

Table games available on mobile devices: five.

Types: Poker, Roulette, Craps, Baccarat, Specialty.

These games are found in the regular casino. There are other table game options hosted by live dealers that can be accessed in the dedicated live casino area.

Video Poker

Number of Games: 17.

Games available on mobile devices: three.

Types: single and multi-hand.

Skill Games

Number of Games: fuve.

Games available on mobile devices: Unavailable.

Types: parlor.

These may be games that you’re used to playing in your home with friends, but they can now be played for real money wagers. Skill games are handy to have as consumers are used to having them on their phones and tablets, so they are more apt to move into real money wagering even if they’re not traditional casino players.

Live Casino

Number of Games: 20.

Games available on mobile devices: 19.

Types: slots, table games, and specialty.

The live casino has a few types of games and then breaks down into different table limits. The blackjack games offer “choose your seat.” You can tell which seats are taken and the ones from which you can select.

One important thing to note is that BetOnline changed its live dealer service from Global Gaming Labs to Visionary iGaming in February of 2017 following allegations of dealer misconduct and just all around poor service provided by GGL. Player feedback has been much more positive since the switch in vendors.

Other Services

A sportsbook, racebook, and poker room are all hosted on betonline.ag. This brand is particularly well-known for sports bettors and includes live, in-play betting and an entire financials section. Promotions include specific offers for live betting, mobile, and Bitcoin use.

The poker room is chock full of promotions and tournaments including Bad Beat Jackpots, Freerolls, Bounty Tournaments, Sit ‘n Go’s and other leaderboard challenges.

Conclusion

You probably figured that the score regarding the game availability and the mobile casino would be low, but some of the others bear explanation. We know that players can be very vocal about their online casino experience, especially if a payout is at stake and they’re not receiving it. We try to avoid any snap judgments based on one situation here or there because a lot of things go on behind the scenes of which we’re not privy.

For example, some players who publicly post casino complaints haven’t read bonus wagering requirements and may not have adequately complied.

There are many valid comments out there, though, and when numerous players are posting consistent remarks about the same issue, we should pay attention.

We were taken aback by some of the bonus stipulations that seemed to be much more excessive that many other iCasinos. Additionally, there are multiple forum threads about BetOnline’s slow pays. Some players have had to go through a lot of back and forth with customer service to get their payouts issued. We’re not saying they weren’t received, but does anyone want to chase after money owed to them?

Again, there are always two sides to a story, but some red flags were raised that we could see had validity, so they affected our overall ratings.

The sports betting service has received many good reviews and BetOnline is more known for its sportsbook, so more focus is placed in that area.

As far as casinos, you can find much bigger ones with more diverse games and welcome bonuses with lower rollovers. But, if you’re a sports bettor and want to make this site your one-stop, there’s enough to keep you busy between slots, video poker, table games, and a decent sized live casino.

Mobile casino players will want to look elsewhere unless they’re lucky enough to have their one favorite go-to listed amongst the whittled down 14-game menu.

Basic Information

Website
www.betonline.ag

Founded
2004

License
Panama

Phone
1-800-977-4717

Live Chat
Yes

Game Selection

Casino
Yes

Live Dealer
Yes

Sportsbook
Yes

Racebook
Yes

Poker
Yes

Bingo
Yes

Specialty
Yes

Rating:
4.5/5
Rating:
4.0/5
Rating:
4.0/5
Rating:
4.0/5