Casumo Review in 2018

Casumo is a multi-award winning online casino that provides nearly as many games on mobile devices as it does in its full website version. Slot players can enjoy the best of titles from top software providers like NetEnt, Microgaming, IGT, and more. There are 61 open tables and nine live dealer options, but you won’t find specialty games, video poker, sports betting, or a poker room. Reel races, that kick off every 30 minutes, provide players with additional opportunities for bonuses and other prizes.

Rating: 4.0/5

Has any casino won more awards than this one? Probably not.

Pros

  • 700+ slot machine games.
  • Highly rated customer service.
  • Fast payouts with no real reported issues.
  • Level up to collect rewards.
  • Award-winning mobile casino.
  • Free withdrawals.

Cons

  • Unavailable to US players.
  • 2.5% charged for credit card deposits.
  • No video poker or specialty games.
  • Mobile games are not categorized.
  • No Bitcoin option.

Deposit with:

Play Now www.casumo.com

Introduction

Casumo entered the online gambling world in 2012 and was immediately singled out as a Rising Star at the 2013 EGR Operator Awards. It continued to impress by taking home both the Innovation in Casino and the Mobile Casino Product honors in 2014 and 2015.

It’s not apparent, right off the bat, why this site would be worthy of such recognition. It’s pretty overwhelming when you first log on to it. There is just so much information you almost want to call it quits before you start.

However, delve deeper, and it covers the bases and does it quite well.

We’re specifically referring to the fast payouts, vast and varied slot library, excellent customer service, and better than average bonus programs including Reel Races and level-up loyalty rewards.

Casumo.com is a product of Casumo Services Limited out of Malta, and it retains both a Malta Gaming License as well as one from the UK Gambling Commission. All of its ownership and licensing and regulation information is right at the bottom of the home page so, straight out of the gate, we appreciate the full disclosure.

New players have a €1,200 welcome bonus package available to them that also includes 200 free spins divvied up over ten straight days. While we never like rollovers attached to so called “rewards,” this one is 25 times, so it ends up on the low end of the spectrum anyway.

It’s not the welcome bonus that attracts your attention as much though as the ongoing Reel Races. This is a site primarily for slot players so; the opportunity to get in on slot tournaments pretty much whenever you want to is very appealing. These races take off every 30 minutes and a variety of daily prizes including one €1,000 cash prize each day adds to the fun and excitement.

We’ll get more into the bonuses soon, but loyalty rewards are also available through a progress bar that accompanies the regular game play. With all of the casinos out there in the cyber world, it’s a big plus for this one to take things to the next level to make itself stand out. The management team took into consideration what players are looking for these days.

Financially, it’s not the biggest assortment of deposit methods we’ve seen, but hitting the big three: credit/debit, e-wallet, and prepaid is most important, and they’re all there as well as a bank transfer option as well. No fees are deducted from withdrawals, but card deposits do take a 2.5% hit.

This is another one of the more progressive sites that utilize a welcome variety of software companies to put together the casino. We like the idea because it allows more players access to their preferred types of games whether they’re the most popular or some obscure ones that you can’t find anywhere else very readily and, surely over 700 different machines should more than suffice.

Money Transactions

Before we get into the ins and outs of the different methods and all of the details that accompany, we do want to note that it took us a bit to piece it all together. You won’t find a dedicated banking page on this site, and that’s disappointing.

Not only do regular players need the reference to it, but anyone who isn’t registered yet should be privy to the requirements for funding a betting account as it’s an integral part of the service.

There isn’t anything hidden here, but it is listed in different areas and needs to be researched to find out exactly what options are available and what each cost. It would just be more helpful to potential customers to be able to review a comprehensive list of choices so they know exactly what’s expected of them and when they should anticipate receiving any winnings.

Transactions are conducted either in Euros or the Great Britain Pound.

Deposits

Visa
Minimum Deposit: €10
Fees: 2.5%
Turnaround Time: Instant

Mastercard
Minimum Deposit: €10
Fees: 2.5%
Turnaround Time: Instant

Skrill
Minimum Deposit: €10
Fees: none
Turnaround Time: Instant

Neteller
Minimum Deposit: €10
Fees: none
Turnaround Time: Instant

Paysafecard
Minimum Deposit: €10
Fees: none
Turnaround Time: Instant

Bank Transfer
Minimum Deposit: could vary depending on bank
Fees: none
Turnaround Time: one to three business days

Mobile Users can also use Boku Pay by Mobile. It’s a service that allows customers to pay a merchant using their smartphone. The wireless provider acts as the intermediary and then collects the payment (for a fee) from its customer.

Payouts

Part of the service that is provided to players is approvals within 24 hours. Before the turnaround time for every financial method even starts, the casino (or sportsbook or poker room) needs to review the request and then approve it for funding. Some sites can draw this process out quite extensively. Casumo promotes that, in some cases, payouts are OK’d in just a few hours and that’s more good news for the winners.

Visa
Minimum Withdrawal: €10
Fees: none
Turnaround Time: one to three business days

Mastercard
Not available for withdrawals

Skrill
Minimum Withdrawal: €10
Fees: none
Turnaround Time: instant

Neteller
Minimum Withdrawal: €10
Fees: none
Turnaround Time: instant

Paysafecard
Not available for withdrawals

Bank Transfer
Minimum Withdrawal: €10 (or as designated by the financial institution)
Fees: none unless imposed by the bank
Turnaround Time: one to three business days

Note: Swedish and Finnish customers receive instant bank transfers.

Do You Get a Bonus for Depositing?

We’ll be honest with you. We’re not big fans of the standard deposit matches that nearly every internet casino offers to players. They always come with crazy stipulations and being required to play through your own deposit before you can cash out anything, just doesn’t sit well with us. However, we do recognize that a great many players are seeking these opportunities out as they can really extend their overall playing time and some people are just looking to play and aren’t in it just for the bottom line.

While we’re not going to jump up and down and cheer about the five-tier welcome bonus, we are happy to see some fun ongoing promotions like the Reel Races. It’s not an exclusive as we have seen the same thing on Rizk Casino, but it does add a lot more excitement to online wagering.

If you’ve ever walked through a casino during a slot tournament, you’d see the enthusiastic players slapping that spin button hoping to climb the leaderboard. Slot players enjoy their games because they’re fun and interactive so Reel Races gives them just what they want in the virtual world.

But, if you’re more of a calm player just looking to get lost in your favorite game, the welcome bonus should do the trick.

25% to 200% Five-Tiered Welcome Bonus:
The total package is worth €1200 if you deposit accordingly but after the first deposit, 200 free spins open up to you and are delivered at 20 per day for ten consecutive days. Winnings from the free spins do need to be wagered 30 times before cashing out, and both the deposit and the bonus match amount has a 25 times play through requirement.

  • Deposit #1: 200% bonus (up to €50) plus 200 free spins (20 per day for ten days).
  • Deposit #2: 50% deposit bonus up to €150.
  • Deposit #3: 50% deposit bonus up to €200.
  • Deposit #4: 25% deposit bonus up to €400.
  • Deposit #5: 25% deposit bonus up to €400.

Keep in mind that not all games will help you attain the wagering goals you need to achieve. As you are playing for the rollover, the bonus and deposit each contribute at a rate of 50%. So, if you bet €5, €2.50 is from your deposit, and the other €2.50 is from your bonus award.

Reel Races:
Every 30 minutes, players can get in on slot tournament action through Reel Races. They run twenty-four hours a day, seven day s a week and provide the opportunity for daily prizes. Every evening, one big €1,000 cash prize is on the line. During tournament play, participants are collecting wins, big wins, mega wins, and wins in a row before the clock runs out and the top performers claim the prizes.

Loyalty Rewards:
Loyalty rewards is another fun way to get players engaged and in contention for free spins or deposit and other bonuses. It’s more entertaining than just matching a deposit. Regular game play fills a progress bar that, in turn, results in a “level up.” As players level up, the rewards come in, and they’ll vary and increase according to wagering. There are no hoops to jump through, the program just enhances regular game interaction and can increase the eventual payout.

Game Selection and Mobile Casino

With almost 800 casino games in their selection, it’s easy to believe that numerous companies come together to produce the entire casino experience, including NetEnt, Microgaming, Quickspin, Green Tube, IGT, WMS, Barcrest, Bally, Thunderkick, Shuffle Master, Next Gen, and Jadestone Network.

593 games were counted in the mobile casino, and we do want to provide some additional information regarding mobile play. In 2015, iOS app was released, and Casumo was awarded the EGR Marketing and Innovation Award for Best Casino Product. The play on the go service was highly touted and, regarding game selection, it’s well deserved.

However, we’re not as complimentary about our experience on an Android device. Yes, the games are there, and the immediate impression is extremely positive. In fact, the mobile homepage is a notch up from the full site as it’s not so cluttered with information everywhere.

The games, though, are not divided up into nice neat categories for easy access. If you know what you’re looking for, it’s not a problem because there is a search bar. But, if you just want to scroll through and peruse your options, be prepared for it to take some time. There are 593 alphabetized games to look through, and they’re not immediate loading. There’s a slight delay after every pair loads, so it will take you awhile to get through the whole catalog.

We can see how it could be considered a top rate product because of the graphics quality and layout, but it really could use some better search functions in the non-app version.

Regarding progressive jackpots, in addition to the very popular Mega Moolah, provided by Microgaming, which never dips below a £1 million top prize amount, there are some other top paying titles. The amounts noted were at the time of this review and will vary.

Summary

Let’s start at the beginning. We’re looking at a good operator with above average licensing and a great reputation. When your money is on the line, you want to make sure you’ll be getting paid and not taken advantage of, and you should have no worries here. Player feedback is, for the most part, extremely positive especially regarding the financial end of things.

The team at Casumo Services seems to go above and beyond to create a fun playing experience and keep things light and easy. Even their one by one response to player feedback demonstrates how they go the extra mile to get involved and provide exceptional customer service.

As far as deposits and withdrawals, the menu is average. There’s enough, but there could be more, especially a Bitcoin option to accommodate those players who only feel comfortable using cryptocurrency online. All in all, though, there should be plenty to satisfy most, and the free payouts are beneficial, but the 2.5% charges that accompany credit card deposits should also be waived in the interest of good customer service. What’s really appealing on the financial end of things is the quick approval process and players agree that it is much faster than many competitors.

Games are plentiful if you’re a slots player and they’re adequate for anyone who opts for table games. However, there isn’t a video poker section nor a specialty games area with some casino favorites like keno, bingo, and scratch cards.

The mobile casino offers most of the titles, and that’s perfect for players on the go. A lot of other internet casinos come in around 50% so having 76% of the collection available to smartphone and tablet users is a plus.

We discussed how alternative bonuses make a big difference as deposit matches are everywhere and are getting stale, but it bears repeating. This site offers free spins from time to time and non-stop slot tournaments as well as chances to level up for more rewards. It’s a great all around program especially for players looking to shake things up a bit and get in on some different types of bonus action.

The only downsides that we identified, aside from the deposit fees, are the mobile casino navigation and the crazy homepage that just has too much to look at all at once. We appreciate the attempt to be different and put forth a unique site that’s unlike the others, but it just needs to be streamlined somewhat so potential players can see for themselves that this casino has a lot to offer.

Basic Information

Website
casumo.com

Founded
2012

License
Malta & UK

E-mail
hey@casumo.com

Phone
N/A

Live Chat
Yes

Game Selection

Casino
Yes

Live Dealer
Yes

Sportsbook
No

Racebook
No

Poker
No

Bingo
No

Specialty
No

Rating:
4.5/5
Rating:
4.0/5
Rating:
4.0/5
Rating:
4.0/5